NSVAS.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.saywebdesign.com. Because this Web site wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
1. What personally identifiable information NSVAS.com collects.
2. What personally identifiable information third parties collect through the Web site.
3. What organization collects the information.
4. How NSVAS.com uses the information.
5. With whom NSVAS.com may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What types of security procedures are in place to protect the loss, misuse or alteration of information under NSVAS.com control.
8. How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should first contact Sara Jean Girardi, Webmaster by EMAIL: webmaster@nsvas.com, PHONE: 269-665-9397, POSTAL MAIL: 10119 East ML Avenue; Suite B / Galesburg, MI 49053. If they do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process (http://www.truste.org/users/users_watchdog_intro.html). TRUSTe will serve as a liaison with the Web site to resolve users concerns.
The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site. By displaying the TRUSTe trustmark, NSVAS.com has agreed to notify users of:
Information Collection
and Use
Information Collection
NSVAS.com is the sole owner of the information collected on NSVAS.com. NSVAS.com collects information from our users at several
different points on our Web site.
Registration
In order to use this Web site, a user must first complete the registration
form. During registration a user [is required to] give[s] contact information
(such as name and email address). We use this information to contact the
user about services on our site for which he has expressed interest. It
is optional for the user to provide demographic information (such as income
level and gender), and unique identifiers (such as, username and password),
but encouraged so we can provide a more personalized experience on our
site. We also require a user’s social security number to provide.
Order
We request information from the user on our order form. A user must provide
contact information (such as name, email, and shipping address) and financial
information (such as credit card number, expiration date). This information
is used for billing purposes and to fill customer’s orders. If we
have trouble processing an order, the information is used to contact the
user.
Profile
We store information that we collect through cookies, log files, clear
gifs, and/or third parties to create a profile of our users. A profile
is stored information that we keep on individual users that details their
viewing preferences. Consequently, collected information is tied to the
users personally identifiable information to provide offers and improve
the content of the site for the user. This profile is used to tailor a
user’s visit to our Web site, and to direct pertinent marketing promotions
to them. We [do not] share your profile with other third parties. [Your
profile is shared in aggregate form only.] [Your profile is shared together
with your personally identifiable information.]
Cookies
A cookie is a piece of data stored on the user’s computer tied to
information about the user. [Usage of a cookie is in no way linked to
any personally identifiable information while on our site.] We use [both]
session ID cookies [and] persistent cookies. For the session ID cookie,
once users close the browser, the cookie simply terminates. A persistent
cookie is a small text file stored on the user’s hard drive for an
extended period of time. Persistent cookies can be removed by following
Internet browser help file directions.
By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, [the user will not be able to participate in any of our sweepstakes, contests or monthly drawings that take place.] Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. See the “Profile” section.
Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.
Third Party Advertising
Information about users’ visit to this site, such as number of times
they have viewed an ad (but not user name, address, or other personal
information), is used to serve ads to users on this site.
This privacy statement covers the use of cookies by NSVAS.com only and does not cover the use of cookies by any advertisers.
Communications from the Site
Special Offers and
Updates
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for the privacy
of our users we present the option to not receive these types of communications.
Please see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we
provide a way to opt-out of these communications. Please see the Choice
and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service related
announcement. For instance, if our service is temporarily suspended for
maintenance we might send users an email. Generally, users may not opt-out
of these communications, though they can deactivate their account. However,
these communications are not promotional in nature. [Users may opt-out
of these communications. Please see our Choice and Opt-out section.]
Customer Service
We communicate with users on a regular basis to provide requested services
and in regards to issues relating to their account we reply via email
or phone, in accordance with the users wishes.
We DO NOT Share Personal Information with Third Parties
Business Transitions
In the event NSVAS.com goes through a business transition, such as
a merger, being acquired by another company, or selling a portion of its
assets, users’ personal information will, in most instances, be part
of the assets transferred. Users will be notified via email prior to a
change of ownership or control of their personal information. If as a
result of the business transition, the users’ personally identifiable
information will be used in a manner different from that stated at the
time of collection they will be given choice consistent with our notification
of changes section.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their
information used for purposes not directly related to our site at the
point where we ask for information. For example, our order form has an
‘opt-out’ mechanism so users who buy a product from us, but
don’t want any marketing material, can keep their email address off
of our lists.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at webmaster@nsvas.com.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
Links
This Web site contains links to other sites. Please be aware that we,
NSVAS.com, are not responsible for the privacy practices of such
other sites. We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every Web site that collects
personally identifiable information. This privacy statement applies solely
to information collected by this Web site.
Surveys [& Contests]
From time-to-time our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to disclose
this information. The requested information typically includes contact
information (such as name and shipping address), and demographic information
(such as zip code). Contact information will be used [shared with the
contest [survey] sponsors] to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving the use
and satisfaction of this site. Users’ personally identifiable information
is not shared with third parties unless we give prior notice and choice.
Though we may use an intermediary to conduct these surveys or contests,
they may not use users’ personally identifiable information for any
secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about
our site, we ask them for the friend’s name and email address. NSVAS.com will automatically send the friend a one-time email inviting
them to visit the site. NSVAS.com does not store this information.
The friend may contact NSVAS.com at webmaster@nsvas.com to request
the removal of this information from our database.
Security
This Web site takes every precaution to protect our users’ information.
When users submit sensitive information via the Web site, their information
is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
If users have any questions about the security at our Web site, users can send an email to webmaster@nsvas.com.
Supplementation of
Information
In order for this Web site to properly fulfill its obligation to users
it is necessary for us to supplement the information we receive with information
from 3rd party sources.
Correcting/Updating/Deleting/Deactivating
Personal Information
If a user’s personally identifiable information changes (such as
zip code, phone, email or postal address), or if a user no longer desires
our service, we provide a way to correct, update or delete/deactivate
users’ personally identifiable information. This can usually be done
by emailing our Customer Support at webmaster@nsvas.com. Or, contact
us by telephone or postal mail at the contact information listed below.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem appropriate
so our users are always aware of what information we collect, how we use
it, and under what circumstances, if any, we disclose it. We will use
information in accordance with the privacy policy under which the information
was collected.
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding our privacy policy,
please contact us at:
Sara Jean Girardi
SAY Web Design
Webmaster
Phone
269-629-7137
Fax
269-665-9415
Email
webmaster@nsvas.com
Postal Address
10119 East ML Avenue; Suite B
Galesburg, MI 49053
Web site URL
http://www.nsvas.com
Assistance in writing this statement is thanks to The TRUSTe Model Privacy Statement wizard.